Shipping policy
Shipping Policy
Thank you for shopping with House of Lilva. All our products are made to order and fulfilled by our print-on-demand partner, Printful.
Processing Time Orders are processed and dispatched within 5 - 7 business days after purchase(Could be sooner, depends on logistics).
Estimated Delivery Times Once dispatched, estimated delivery times are:
- Cyprus: 5 –7 business days
- Western Europe (FR, DE, IT, ES, BE, NL, AT, IE, PT): 5–10 business days
- Northern Europe (DK, FI, SE, NO): 5–10 business days
- Eastern Europe (PL, CZ, SK, SI, HR, HU, RO, BG, EE, LV, LT, GR, MT): 7–14 business days
- United Kingdom: 5–10 business days
- United States & Canada: 7–14 business days
- Rest of World: 10–20 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order ships, you will receive a tracking number via email.
Delays Delivery times are estimates and may be affected by customs clearance, public holidays, or carrier delays outside our control.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at Support.houseoflilva@gmail.com within 30 days of the estimated delivery date and we will resolve it promptly.
For any shipping enquiries, contact us at Support.houseoflilva@gmail.com